HOW
TO START YOUR OWN SUCCESSFUL
Business Consulting Service
A consultant works with the management of
a business to improve the profitability of the business.
Working with the top management, you can rest assured the
consultant is a very highly paid individual. Some consultants
charge $100 per hour. Others charge $1,500 per day for their
services, and still others work on an annual retainer fee
of $12,000 to over $30,000 per year from any number of large
corporations.
Until a few years ago, the title "consultant"
was more or less limited to retired diplomats and top corporate
officers. In other words, until recently, the consultant's
position was more honorary than actual. But that has all
changed dramatically in the past few years.
The number of consultants for almost any problem
in life has increased by tenfold or more during the past
ten years! And the field of consultants is continuing to
grow. In fact, independent consulting is one of the fastest
growing businesses in the country today!
A consultant is an expert at recognizing problems
and shaping solutions to those problems. The need for business
problem solvers - among large and small businesses worldwide
- has never been greater. The ever changing moods of the
buyer plus the myriad of crisis situations businessmen face
almost daily, have created this "seller's market"
for the alert consultant.
Reaching for a consultant when problems arise
is as natural as looking for the sun to come up every morning.
When you're not feeling well, you call for the services
of a doctor. If your car isn't running right, you take it
to a mechanic. And so it is with a businessman when he encounters
a problem - whether it be in the field of accounting, legal,
sales or customer relations.
Another side of this need for consultants
is in the case of the over-enthusiastic entrepreneur who
rushes headlong into a business in which he has little or
no experience. Many such dreamers invest their life savings
in questionable projects without even considering the idea
of bringing in a competent business consultant to analyze
and evaluate their plans.
Even experienced people are prone to overrate
their own ideas. The image of the end result, and dedicated
enthusiasm toward the attainment of one's goal are the prime
prerequisites for success; however, unmerited enthusiasm
and dedication can also be very dangerous as well. Unless
it is based upon solid research, it may cause people to
chase headlong after nonexistent rainbows. And that's where
you can fit in as a business consultant.
It is not necessary for you to have owned
or operated a successful business to become a successful
business consultant. Nor is it imperative that you have
been in management or have held a titled position. You will,
however, need the ability to sell yourself, and an up-to-date
understanding of the area in which you intend to assist
others.
The first step is to make an honest evaluation
of your own training and experience. You might be an ambitious
tax consultant who was never recognized for your abilities.
You might be especially good in such general areas as systems
design, marketing, advertising, distribution, sales, or
even efficiency, time management, scheduling, expediting
or productivity. There are hundreds of consultants across
the country specializing in Direct Mail and Mail Order operations.
Most of these people enjoyed some measure of success in
those fields, and then discovered the easier way - advising
others on how to operate successfully. There are consultants
for people who want success with a garage sale, party plan
merchandising, or even multi-level operations. The important
thing is to choose an area in which you've had some experience;
an area that you have spent some time learning about and
of course, an area of work that you enjoy.
Almost everyone is afraid of the responsibility
involved. They claim they don't have the experience or the
knowledge. Such was the case of a young lady we know who
was seeking work as a personnel clerk. She had worked five
years as assistant to the personnel manager of a large manufacturing
plant, yet when we advised her to become a consultant to
people looking for work or to start her own resume writing
service, she pleaded lack of knowledge, experience and ability.
Just about everyone has had special training
in a certain line of work, and they've gone on to absorb
special studies or education along the same lines, and most
people have worked all their lives along or very close to
a specific line of endeavor. So, why shouldn't a woman who
has worked 20 years as a waitress represent herself as a
consultant to the training program for waitresses within
a restaurant organization? A shipping and receiving clerk
would be a natural for setting up efficient operations and
for solving problems for businesses just beginning or expanding
their production output.
The point is, most people don't realize how
much expertise they really have, or the probable marketability
of their training, knowledge and experience. The important
thing is to look over your educational strengths, combine
that with any special training or on-the-job experience,
and then offer your expertise to help others with their
problems along the lines you know best.
You don't need a big, fancy executive type
office in order to get started, especially if you start
your consulting business on a part-time basis. A spare bedroom,
a section of the basement, or even a corner of the dining
room, will do very nicely. If you handle your own bookkeeping/filing,
you will need a ledger of some kind, and a file cabinet
or two. You will need a good typewriter if you plan to do
your own correspondence. An alternative is to do all letters,
etc. in longhand and hire someone to put them in final form
for you. Check the local high school or college. They may
be happy to post your ad for a young lady looking for part-time
work.
Instead of going to the expense of paying
for a business phone, use your residence phone and train
all members of the family to answer it in a business-like
manner during normal working hours. Save copies of all the
sales letters you send out, and of course, all job proposals
you submit. Set up your file system with your final plan
in mind, and you'll save a lot of time as well as frustration.
Get the kind of file folders that hang from the sides of
the file cabinet's drawers, allowing you to position the
file folder title anywhere across the top of the folder.
Then as you add clients to your file, you can keep them
in alphabetical order without having a jumbled-looking file
drawer in which you have to search for each title. It's
also a good idea to keep your active accounts in one drawer,
your "hoped for" accounts in another, and master
copies of all your letters, proposals, business contact
information and records in still another drawer. You'll
also need business cards. You nearest quick print shop can
usually order these and help you in selecting wording and
design.
Whether to rent, lease or buy a copy machine
is up to you. But virtually no business can get by without
file copies. Carbon paper means a loss of efficiency, and
running over to the corner shop to get copies is going to
cost you time and money, so be sure to fit some sort of
copier into your business start-up costs. If impossible
at the very first, use the old carbon paper - you must have
a copy for your file.
Just how good a typist are you, well you can
write sales letters, and how busy you want to be, should
be the deciding factors about the typewriter or computer.
If you type at all - and there will always be at least a
few letters that you should type personally - we suggest
again that you go for the long haul probabilities and rent,
lease or buy the best and most modern typewriter or computer
you can afford. Later on, when you do move into that "dream"
office, that will be one less piece of equipment you will
have to be concerned about.
Once you've decided what area of business
consulting you want to be in, and have your office or working
space set up, the next thing is to let people know you're
available for work. Definitely use some common sense and
applied knowledge before spending any money on advertising.
Generally speaking, you will pick up some customers, regardless
of the problem area you specialize in, by advertising in
your area's most popular newspaper. However, we wouldn't
recommend much more than a small ad in the Sunday editions,
unless you're a direct mail, multi-level or garage sale
consultant.
Check with your Chamber of Commerce for a
list of trade and specialized business publishers in your
area. Either pick up a sample copy of the business journal
at the local newsstand or write to the publisher and ask
for a sample. Look through those catering to the type of
business you want to serve. Check the editorial styles and
types of advertising they carry, then select the one that
corresponds with your needs. Basically, unless a publication
reaches the people you are trying to sell to, don't advertise
in it regardless of style, quality, or advertising rates.
Radio or television would probably be a complete
waste of advertising dollars, unless you're offering help
with direct mail, multi-level marketing or garage sales.
The best time for any broadcast advertising in order to
reach your best prospects seems to be in the evening hours
after the late-night news, when these people are either
still laboring over their special projects or relaxing before
going to bed. If you do use broadcast advertising, the commercial
is very important. Really concentrate on this, and use a
lot of common sense in writing the message. Even if you
engage the services of an experienced broadcast copywriter,
make sure the message speaks to your potential customers,
and convinces them that you can help solve their problems
or improve the profit picture of their business.
Finally, where to advertise. Go with a quarter-page
ad in the yellow pages of your telephone directory. The
space salesman will help you with the ad, but remember,
you want it to catch the eye of your particular client,
and offer a promise of an end to his problems. Always talk
to your kind of people, emphasizing the benefits of your
services. It's not good practice to quote or even discuss
prices in either your advertising or on the phone when people
respond. Always get name, address and telephone number,
then explain your services in general. Set up an appointment
to look over their operation, analyze their needs, and make
a written proposal to solve their problems.
There may be a number of factors involved
in establishing your fees, but starting out with beginning
and small businesses, and until you line up 20 regular clients,
your best bet would be $50 per hour. Count on two to three
hours per client per day, and devoting 10 days per month
to work on their needs, you're talking about $1,000 to $1,500
per month from each client. As a one-man operation, you'll
be plenty busy.
Insiders in this business say a person can
leave his regular job on Friday, start a consulting business
on Monday, and within six months, have an income of more
than $100,000 per year. Suffice it to say that a beginning
business consultant should earn from $30,000 to $60,000
before taxes and office expenses, in his first year in the
business.
There's still another very important method
of finding new clients, and that is via Direct Mail solicitation.
This is done either by postcard or sales letter mailings.
For a mailing list of local businesses, check the yellow
pages of your telephone directory, under the heading "Mailing
Lists." Tell the advertiser the kind of mailing list
you need - if they don't have it, ask them for the names
of suppliers who might be able to supply your needs.
Alternately, you could compile your own mailing
list of prospects most likely to be interested in your services.
Mark the names you want in the area business directory,
and input these names into a computer. The computer will
be able to supply you with peal-and-stick address labels
at a nominal cost. Putting your list on computer from the
start will save you thousands of dollars in money and count
less hours of work.